Effective Date: December 1, 2025
1. Introduction
Welcome to AVOID.NET. We are a community-driven platform dedicated to protecting consumers from cryptocurrency scams and fraud. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at avoid.net.
AVOID.NET is operated from Ontario, Canada. By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
2.1 Information You Provide Voluntarily
When you choose to interact with certain features of our site, you may provide us with:
- Email address (optional) — if you choose to create an account or submit feedback
- Solana wallet address (public key only) — if you connect a wallet for authentication or transactions
- Feedback and communications — including any messages, subject lines, or content you submit through our contact forms
- Scam report submissions — information you provide when submitting warnings about potential scams
Note: You can use many features of AVOID.NET anonymously. Account creation requires either an email address OR a wallet address — not both.
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information through analytics services:
Google Analytics
- Page views and navigation paths
- Geographic location (country/city level, not precise location)
- Device and browser information (type, operating system, screen size)
- Traffic sources (how you found our site)
- Session duration and interactions
LogRocket (Session Recording)
We use LogRocket to help us understand how users experience our site and to debug technical issues. This service may record:
- Screen recordings of your browsing session
- Mouse movements, clicks, and scrolling behavior
- Console logs and JavaScript errors
- Network requests and page performance data
Important: Session recordings are used solely for improving user experience and fixing technical problems. Sensitive form inputs are masked.
You can opt out of session recording by using browser extensions that block analytics scripts or by enabling "Do Not Track" in your browser settings.
2.3 Blockchain Data
If you interact with our platform using a Solana wallet, certain information is recorded on the public blockchain:
- Wallet addresses (public keys)
- Transaction signatures and timestamps
- Sponsorship amounts and escrow operations
Critical Notice: Blockchain transactions are permanent and publicly visible. Once recorded on the Solana blockchain, this data cannot be modified or deleted by anyone, including AVOID.NET. This is a fundamental characteristic of blockchain technology, not a choice we make.
3. Information We Do NOT Collect
We want to be clear about what we never collect or store:
- ❌ Passwords (we use wallet-based authentication)
- ❌ Private keys or seed phrases
- ❌ Credit card or payment card information
- ❌ Social Security Numbers or government-issued identification
- ❌ Physical addresses
- ❌ Phone numbers (unless voluntarily provided in feedback)
- ❌ Biometric data
4. How We Use Your Information
We use the information we collect for the following purposes:
- Operating the platform: Processing scam submissions, managing user accounts, and facilitating community verification
- Improving user experience: Analyzing usage patterns to enhance site functionality and fix bugs
- Reputation tracking: Managing user tiers and trust scores based on contribution history
- Communication: Responding to feedback and support requests
- Security: Detecting and preventing fraudulent or malicious activity
- Legal compliance: Meeting our obligations under applicable laws
5. Data Sharing and Third Parties
5.1 Service Providers
We share data with the following third-party services that help us operate AVOID.NET:
- Google Analytics — Web analytics (USA)
- LogRocket — Session recording and error tracking (USA)
- Supabase — Database hosting (user accounts, submissions)
- Vercel — Web hosting and deployment
- Solana Blockchain — Public ledger for wallet transactions
5.2 What We Do NOT Do
- ✓ We do NOT sell your personal data to advertisers or data brokers
- ✓ We do NOT share your email address with third parties for marketing purposes
- ✓ We do NOT link your wallet address to your personal identity without your explicit consent
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure database hosting with Row-Level Security (RLS) policies
- No password storage (wallet-based authentication eliminates password vulnerabilities)
- Environment variable protection for sensitive configuration
- Regular security updates and dependency monitoring
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Account data: Retained until you request deletion
- Feedback submissions: Retained until you request deletion
- Analytics data: Retained according to each service provider's retention policies
- Blockchain data: Permanent and cannot be deleted (this is inherent to blockchain technology)
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
8.1 Rights Under PIPEDA (Canada)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Withdraw consent for data collection
- File a complaint with the Privacy Commissioner of Canada
8.2 Rights Under GDPR (European Union)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Receive your data in a machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw previously given consent at any time
8.3 Rights Under CCPA/CPRA (California)
California residents have specific rights under the California Consumer Privacy Act and California Privacy Rights Act:
- Right to know: What personal information we collect and how it's used
- Right to delete: Request deletion of your personal information
- Right to opt-out: Opt out of the sale or sharing of personal information (note: we do not sell personal information)
- Right to non-discrimination: Not be discriminated against for exercising your rights
8.4 Exercising Your Rights
To exercise any of these rights, please contact us at avoiddotnet@gmail.com. We will respond to your request within 30 days (or sooner as required by applicable law). We may need to verify your identity before processing certain requests.
8.5 Limitations
Please note the following limitations on data deletion:
- Blockchain data cannot be deleted. Transactions recorded on the Solana blockchain are permanent and immutable.
- Published scam warnings may be retained even after account deletion to preserve community value and public safety.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for:
- Analytics cookies: Google Analytics tracking
- Session data: Authentication tokens and user preferences
- Wallet connection: Solana wallet adapter state
- UI preferences: Theme settings and interface state
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
10. Children's Privacy
AVOID.NET is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete that information promptly.
If you believe a child under 13 has provided us with personal information, please contact us at avoiddotnet@gmail.com.
11. International Data Transfers
AVOID.NET is operated from Canada. If you access our site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada and other countries where our service providers operate (including the United States).
By using our site, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. For significant changes, we may provide additional notice (such as a banner on our website).
We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:
- Email: avoiddotnet@gmail.com
- Website: https://avoid.net/contact
- Location: Ontario, Canada
Thank you for trusting AVOID.NET with your information. Our mission is to protect consumers from cryptocurrency fraud, and we take your privacy seriously.